Keeforce - Network and Document Management

KeeFORCE helped us with a large upgrade project, and the technician worked through lunch and dinner (even though he had dinner plans) to ensure things went smoothly and we were ready to go the next day. The dedication, professionalism, and great problem-solving skill KeeFORCE demonstrates is both refreshing and appreciated.  KeeFORCE has a great team! Everyone I have worked with has been top notch!

Debi Wigginton, IT Manager, Whitlow, Roberts, Houston and Straub, PLLC

I would recommend the services of KeeFORCE to any and every one. The staff from the time you call in until the ticket has been closed is top notch. They are not only professional but personable which in a crunch means so much to an office manager in a crisis. The quality of service that is offered to their clients is not only the most current on the market but also cost effective in a time when every penny counts.

Robin Stamper, Practice Manager - Paducah Dermatology

The service we get from KeeFORCE is prompt. They will send someone on site when necessary, but will also solve problems over the phone which saves me money. KeeFORCE’s Xtreme Support plan has enabled the team to identify problems for us before we even knew we had a problem. As a result, I don’t have to stop my day because of a computer issue, and my patients are not affected. This is just as much of a lifesaver as the times when I call, and the team is able to get online to take care of my problem.

Trudy Quertermous, Office Manager - Paducah Physiatric Partners / Birk Grove Life Centre

Our server went down on a Thursday night, and we were unaware of it since we are not open on Fridays. KeeFORCE updated us on Friday just to keep us informed. Plus, they had a technician at our office on Monday morning before we even opened our doors! We have gained support from truly knowledgeable technicians since we hired KeeFORCE. They can handle all of our technology needs so we no longer have to deal with multiple vendors.

Natalie Paschall, Practice Manager – Beverly A. Largent, DMD

KeeFORCE does everything right. Their associates are always friendly and polite, and they go out of their way to help us as quickly as possible when we have a problem. Regardless of the issue, KeeFORCE will invest the time and effort necessary to find a solution.

Connie DeRezza, Bookkeeper - Gault & Box, PLLC

We appreciate that when we call KeeFORCE for support, we never have to wait to talk to a real person. The team is quick to respond to anything that comes up. KeeFORCE even deals directly on our behalf with our software providers. We are very satisfied with the service we receive from KeeFORCE.

Billy McDaniel, General Manager - Youngblood Excavating & Contracting

What I like most about KeeFORCE is their great response time and the friendliness of the staff. We recently relocated to a new office and KeeFORCE made the process go smooth from start to finish. Really, the biggest benefit we’ve received since hiring KeeFORCE is the peace of mind that comes with doing business with them.

Shannon Thompson, Practice Manager – Purchase Gastroenterology Associates

The wonderful thing about KeeFORCE is that you get live people on the phone – and they’re so friendly! They react quickly to our emergencies so that we are able to get back to work in a timely manner.

Darlene Canup, Office Manager – Jerry C. Sells, DMD

We are very satisfied with the service KeeFORCE provides. KeeFORCE is prompt, and associates communicate with us in a manner that is not too technical and easy to understand. Even though we are a small company, we can count on KeeFORCE to come to us ready to listen and give us their best. Associates are courteous and understanding and do not make the customer feel incompetent. We take comfort in the KeeFORCE staff’s ability to keep us going and up-to-date on new technology.

Anne Gill, Owner - Jagco Industries, Inc.

I’ve been using KeeFORCE for over ten years and have been absolutely thrilled with their services. Not only is everyone knowledgeable and friendly to work with, but they simply get the job done – quickly. One of the greatest benefits of using KeeFORCE is having state-of-the-art hardware that has truly modernized our mode of operation. I don’t know if we would have pursued moving to EMR without our confidence in KeeFORCE. We rarely have computer issues because KeeFORCE is proactively managing our network. The best part is that I don’t have to worry about my computer network at all. I can trust KeeFORCE will help me make decisions that are in the best interest of my business.

Lori Butler, Practice Manager – Dr. Butler & Associates, PLLC

The service you get with KeeFORCE is fast and friendly. You feel like you are family with talking with someone in the office, and they don’t make you feel dumb. The best thing about working with KeeFORCE is that we get our problems solved quickly with very little downtime.

Lisa Decker, Bookkeeper/IT – Center of Insurance, Inc.

Here at Oncology Associates of Western Kentucky, we appreciate that KeeFORCE associates have knowledge of all aspects of IT including all facets of our system. KeeFORCE took over our mess of a network and rebuilt it over a single weekend. The KeeFORCE team is a huge step above all the other IT services offered in this region.

Jeannie Hughes, Practice Manager - Oncology Associates of Western Kentucky

We are always pleased with KeeFORCE’s response time. When we have a problem, it is resolved in a timely fashion. We also appreciate the follow-ups to ensure everything is working correctly. As a matter of fact, our system has performed better and more consistently than ever before since we started using KeeFORCE. We rely so heavily on our computer system that this is essential.

Steven Sacora, Owner – Steven G. Sacora, PSC

KeeFORCE provides service that is prompt, knowledgeable and efficient! KeeFORCE’s Xtreme Support proactive maintenance program caught an issue we were having with our tape back-up drive on our server. The problem occurred over the weekend, and thus we would not have noticed it. A KeeFORCE associate suggested we run our cleaner tape through the server which resolved the issue. We were able to perform that function ourselves and continue using our server appropriately without a huge service call bill and without any loss of data. Any small business would be down for days without their computer server these days. This was a critical find and a simple fix that was caught quickly and dealt with appropriately.

Carol Wicker, Office Manager - Owen, Carter & Carter, Attorneys-At-Law